FAQ

Groups tab

How often are the reports in the Groups tab updated?

Most reports are updated daily. Each report shows the date and time it was last updated:

A small number of our reports that deal with group membership are updated in real-time. These are:

• Leaderboard

• Members Section

• Team History Export

• License History Export

• Assignment Completions

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Data Connector 2.0

Can I integrate Data Connector directly with my BI tools, like PowerBI, Tableau, or Looker?

Yes! Check out our documentation on Microsoft PowerBI, Tableau, and Looker

Who has access to Data Connector 2.0?

DataCamp Data Connector can only be enabled by group admins or DataCamp employees. Anyone you share the credentials with can access the data through Data Connector.

Learn how to store your credentials to secure your learning data: Storing your Credentials.

What is Data Connector 2.0, and is it a fit for us?

Data Connector allows DataCamp enterprise plan admins to access their raw learning data, including additional data not readily available in the Groups tab. By enabling this functionality, you will no longer need to manually log into the DataCamp platform and export the learning data. This feature is fit for companies with robust analytics and business intelligence requirements.

Which kinds of companies are successful with the Data Connector 2.0?

Companies that manually export their learning data and spend significant time manipulating it to get different views (metrics over time, department level, etc.). These companies have a good understanding of the KPIs and learning progress data they want to see.

What can I achieve with the Data Connector 2.0?

• Understand the impact of learning and development efforts, communicate progress, diagnose bottlenecks, drive decision-making, and predict development needs.

• Access most of your raw learning progress data, including additional data not currently available in the Groups tab.

• Create a variety of visualizations: trends over time, bar charts, etc.

• Slice and dice data with various filters, such as department, office, recruiter, etc.

What are some of the limitations of the Data Connector 2.0?

This is not for activity tracking or hourly data; it is not for instant analytics—data is refreshed every 24 hours.

Data Connector works best when your organization has users dedicated to creating reports for the whole team, preferably Data Analysts.

How often is the data updated?

The data is synced daily (including weekends). Your organization can connect your in-house BI tool and pull your data from DataCamp.

Data is typically updated between 1 AM and 7 AM UTC.

Can I access the files through my own S3 bucket?

Currently, we only support data transfer via DataCamp Amazon S3. We provide you with secure credentials to access your learning data.

Are my credentials stored securely?

Your secret password is encrypted and stored securely on the AWS System Managers Parameters Store. DataCamp does not store this information in any database. It is only displayed upon request. All admins within your group will see the same credentials.

Can different admins create their own sets of AWS credentials?

No, the credentials are created based on the group ID. Therefore, all admins will access the same credentials regardless of who sets up the initial configuration.

Is the data in Data Connector 2.0 backed up?

We do not create backups of DataCamp's Data Connector 2.0. You can, however, download the raw data files and back them up yourself. Learn how to download data here.

How do I enable Data Connector 2.0?

You can enable DataCamp's Data Connector 2.0 via the Groups tab or your Customer Success Manager. Learn how to enable Data Connector 2.0 here.

What happens when Data Connector 2.0 is disabled?

Disabling Data Connector 2.0 will prevent future data exports, but all other settings will remain.

This will not delete your S3 bucket or erase the credentials you have configured, so you can use the same credentials and bucket if you choose to re-enable this feature.